Effect of organizational factors on customer perception of service quality through organizational performance: a study in state service sector organizations in Sri Lanka

By:

Material type: Text

TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2009Description: viii, 115p.; 30cmSubject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Thesis	Main Library Reference Section	Thesis	025 PGDBM (Browse shelf(Opens below))	Not for loan		35000

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	024 MBA Analysis of factors in connection with passport delivery procedure in the department of immigration and emigration of Sri Lanka towards customer satisfaction	024 PGDBM Perceived service quality of customers about public sector banking industry in Sri Lanka	025 MBA Analysis of factors causing employee job stress with special reference to university administrative officers:	025 PGDBM Effect of organizational factors on customer perception of service quality through organizational performance:	026 MBA Analysis of factors causing employee job turnover in the apparel industry so Sri Lanka:	026 PGDBM Demographic and psychographic profiles of carbonated soft drinks consumers in Sri Lanka	027 MBA Potential factors influencing the employee turnover in Sri Lankan private sector pharmaceutical importers:	Next

There are no comments on this title.

to post a comment.

Click on an image to view it in the image viewer

Wayamba University Library Network