Perceived service quality of customers about public sector banking industry in Sri Lanka

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Material type: Text

TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2009Description: xi, 101p.; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Thesis	Main Library Reference Section	Thesis	024 PGDBM (Browse shelf(Opens below))	Not for loan		34999

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Previous	023 MBA The impact of job related attitudes of the prison officers on the quality of performance	023PGDBM Managers' leadership behavior as the determinant of the effectiveness of employee involvement in performance evaluation	024 MBA Analysis of factors in connection with passport delivery procedure in the department of immigration and emigration of Sri Lanka towards customer satisfaction	024 PGDBM Perceived service quality of customers about public sector banking industry in Sri Lanka	025 MBA Analysis of factors causing employee job stress with special reference to university administrative officers:	025 PGDBM Effect of organizational factors on customer perception of service quality through organizational performance:	026 MBA Analysis of factors causing employee job turnover in the apparel industry so Sri Lanka:	Next

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