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Perceived service quality of customers about public sector banking industry in Sri Lanka

Ekanayake, E.M.R.

Perceived service quality of customers about public sector banking industry in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2009 - xi, 101p.; 30cm.

Subjects--Topical Terms:
Economic
Customer satisfaction
Public sector banks

Dewey Class. No.: 024 / PGDBM

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Perceived service quality of customers about public sector banking industry in Sri Lanka