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Customer satisfaction research management a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organization
Language: English Language Publication details: New Delhi Persons Education 2005 2005Description: xv, 248p. 24 cmISBN:- 8129711346
- 9788129711342
- 658.812 ALL
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Schedule Reference Materials
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Main Library Reference Section | Schedule Reference Collection | 658.8343ALL (Browse shelf(Opens below)) | Available | 36758 | ||
Lending Materials
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Makandura Library Lending Section | Lending Collection | 658.812ALL (Browse shelf(Opens below)) | Available | 68556 | ||
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Lending Materials
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Makandura Library Lending Section | Lending Collection | 658.812ALL (Browse shelf(Opens below)) | Available | 64024 |
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| 658.8342SOL Consumer behavior | 658.8342WEL Chasing youth culture and getting it right : | 658.8342ZAL How customers think | 658.8343ALL Customer satisfaction research management | 658.8348ROS Multicultural marketing: | 658.834ABR The observational research handbook: | 658.834LOU Consumer behavior |
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