Normal view MARC view ISBD view

Customer satisfaction research management

Allen, Derek R.

Customer satisfaction research management a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organization - New Delhi Persons Education 2005 - xv, 248p. 24 cm.

ISBN: 8129711346 9788129711342

Subjects--Topical Terms:
Sales Promotion
Customer feedback
Management
Customer Relation
Marketing research
Consumer satisfaction

Dewey Class. No.: 658.812 / ALL

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core ISBD MARC (non-Unicode/MARC-8) MARCXML MODS (XML) RIS MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Wayamba University Library Network

Customer satisfaction research management