Normal view MARC view ISBD view

Impact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka

Marasinghe, M.A.I.D.

Impact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2015 - 119p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Service quality
Customer expectation

Dewey Class. No.: 173 / PGDBM

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core ISBD MARC (non-Unicode/MARC-8) MARCXML MODS (XML) RIS MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Wayamba University Library Network

Impact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka