000 | 00632nam a22001817a 4500 | ||
---|---|---|---|
999 |
_c63207 _d63207 |
||
003 | WUSLLib | ||
008 | 230123b ||||| |||| 00| 0 eng d | ||
041 | _aEnglish | ||
082 |
_a212 _bPGDBM |
||
100 |
_aRathnayake, R.M.I.W. _925071 |
||
245 |
_aImpact of service quality dimension on customer satisfaction: _bwith special reference to North Western Province of Ceylon electricity Board |
||
260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2016 |
||
300 |
_axiii, 131p.; _c30cm |
||
650 |
_aCustomer satisfaction _9386 |
||
650 |
_aService quality _98084 |
||
650 |
_aServices _924961 |
||
942 |
_2ddc _cTH |