| 000 | 00629nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c63166 _d63166 |
||
| 003 | WUSLLib | ||
| 008 | 230118b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a173 _bPGDBM |
||
| 100 |
_aMarasinghe, M.A.I.D. _924983 |
||
| 245 | _aImpact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2015 |
||
| 300 |
_a119p.; _c30cm |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aCustomer expectation _924059 |
||
| 942 |
_2ddc _cTH |
||