| 000 | 00727nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c63024 _d63024 |
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| 003 | WUSLLib | ||
| 008 | 221123b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a119 _bPGDBM |
||
| 100 |
_aPiyathilaka, M. _924309 |
||
| 245 | _aAnalysis of factors causing service delivery gaps towards student satisfaction upon administrative services in the newly established universities in Sri Lanka | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2013 |
||
| 300 |
_axvi, 160p.; _c30cm |
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| 650 |
_aProduct _93084 |
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| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aAssurance _923076 |
||
| 650 |
_aService marketing mix _924310 |
||
| 650 |
_aPhysical environment _924311 |
||
| 942 |
_2ddc _cTH |
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