| 000 | 00672nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c63012 _d63012 |
||
| 003 | WUSLLib | ||
| 008 | 221123b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a107 _bPGDBM |
||
| 100 |
_aAttanayaka, A.M.B.S. _924272 |
||
| 245 |
_aImpact of service quality dimensions towards satisfaction of the students: _bspecial reference to National Institute of Business Management |
||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2014 |
||
| 300 |
_axiv, 112p.; _c30cm |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aCustomer roles _924273 |
||
| 650 |
_aCustomer gap _924227 |
||
| 942 |
_2ddc _cTH |
||