000 00718nam a22001937a 4500
999 _c62664
_d62664
003 WUSLLib
008 220808b ||||| |||| 00| 0 eng d
041 _aEnglish
082 _a025
_bPGDBM
100 _aEkanayake, M.R.C.B.
_923243
245 _aEffect of organizational factors on customer perception of service quality through organizational performance:
_ba study in state service sector organizations in Sri Lanka
260 _aKuliyapitiya:
_bWayamba University of Sri Lanka,
_c2009
300 _aviii, 115p.;
_c30cm.
650 _aPublic sector organizations
_923244
650 _aOrganizational behavior
_9104
650 _aLeadership
_923245
650 _aInter-relationship
_923246
942 _2ddc
_cTH