| 000 | 00587nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c61850 _d61850 |
||
| 003 | WUSLLib | ||
| 008 | 191217b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780077152345 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bPAL |
||
| 100 |
_aPalmer, Adrian _96565 |
||
| 245 | _aPrinciples of services marketing | ||
| 250 | _a7th. | ||
| 260 |
_aBerkshire _bMcGraw-Hill _c2014 |
||
| 300 |
_axviii, 495p. _c26cm. |
||
| 650 |
_aSales management _95072 |
||
| 650 |
_aService marketing _91445 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aManaging communications _915421 |
||
| 942 |
_2ddc _cSR |
||