000 | 00537 a2200193 4500 | ||
---|---|---|---|
020 | _a9780749446499 | ||
082 |
_a658.4092 _bARM |
||
090 |
_c31945 _d56541 |
||
100 | _aArmstrong, Michael | ||
245 |
_aA handbook of management and leadership _ba guide to management for results |
||
260 |
_aLondon _bKogan Page _c2005 _g2005 |
||
300 |
_ax, 242p. _c24cm. |
||
650 | _aQuality management | ||
650 | _aManagerial activities | ||
650 | _aSelf development | ||
650 | _aCustomer service | ||
700 | _aStephens, Tina | ||
942 | _cL | ||
999 |
_c58448 _d58448 |