000 00476 a2200193 4500
020 _a9780749456603
082 _a650.13
_bLIL
090 _c26256
_d45421
100 _aLilley, Roy
245 _aDealing with difficult people
250 _a1st
260 _aLondon
_bKogan page
_c2002
_g2010
300 _ax,150p.
_c22cm
440 _aCreating success
650 _aPsychology industrial
650 _aproblem employees
650 _aInterpersonal conflict
942 _cL
999 _c53121
_d53121