| 000 | 00805 a2200241 4500 | ||
|---|---|---|---|
| 999 |
_c52027 _d52027 |
||
| 003 | WUSLLib | ||
| 008 | 170519b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8129711346 | ||
| 020 | _a9788129711342 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bALL |
||
| 100 |
_aAllen, Derek R. _95709 |
||
| 245 |
_aCustomer satisfaction research management _ba comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organization |
||
| 260 |
_aNew Delhi _bPersons Education _c2005 _g2005 |
||
| 300 |
_axv, 248p. _c24 cm. |
||
| 650 |
_aSales Promotion _9392 |
||
| 650 |
_aCustomer feedback _93982 |
||
| 650 |
_aManagement _95710 |
||
| 650 |
_aCustomer Relation _95711 |
||
| 650 |
_aMarketing research _95712 |
||
| 650 |
_aConsumer satisfaction _95713 |
||
| 942 |
_cL _2ddc |
||