000 00474 a2200181 4500
020 _a0412586401
082 _a658.562
_bPER
090 _c16059
_d24376
245 _aTotal quality management
_bthe key to business improvement
250 _a2nd
260 _aLondon
_bChapman & Hall
_c1994
_g1994
300 _axii, 188p.
_c24cm.
650 _aMANAGEMENT
650 _aMANAGEMENT OF PRODUCTION
650 _aPRODUCTION CONTROL
650 _aQUALITY CONTROL
942 _cSR
999 _c44092
_d44092