000 | 00423 a2200169 4500 | ||
---|---|---|---|
020 | _a8177223763 | ||
082 |
_a658.8 _bCLO |
||
090 |
_c12163 _d17706 |
||
100 | _aClow, Kenneth E. | ||
245 |
_aServices marketing _bOperation, management, and strategy |
||
250 | _a2nd | ||
260 |
_aNew Delhi _bBIztantra _c2003 _g2003 |
||
300 |
_axii, 460p. _c27cm. |
||
650 | _aMARKETING | ||
700 | _aKurtz, David L. | ||
942 | _cL | ||
999 |
_c40569 _d40569 |