000 00347 a2200145 4500
020 _a8120316894
082 _a658.403
_bSMI
090 _c12072
_d17531
100 _aSmith, Gerald F.
245 _aQuality problem solving
260 _aNew Delhi
_bPrentice - Hall
_c2000
_g2000
300 _axvi, 322p.
_c24cm.
650 _aManagement
942 _cL
999 _c40483
_d40483