000 00391 a2200169 4500
020 _a033377793x
082 _a658.8
_bBAR
090 _c9074
_d12610
100 _aBaron, Steve
245 _aServices marketing
_btext and cases
250 _a2nd.
260 _aNew York
_bPalgrave
_c1995
_g2003
300 _axv, 291p.
_c25cm.
650 _aMARKETING
700 _aHarris, Kim
942 _cSR
999 _c37692
_d37692