000 00502 a2200181 4500
020 _a0030246113
082 _a658.4013
_bCOS
090 _c7142
_d9931
100 _aCostin, Harry Ivan
245 _aStrategies for quality improvement
_btqm, reengineering and iso 9000
250 _a2nd.
260 _aSan Diego
_bThe Dryden Press
_c1999
_g1999
300 _axxiii, 665p.
_c24cm.
650 _aCONTROL AND QUALITY MANAGEMENT
650 _aMANAGEMENT
650 _aEXECUTIVE MANAGEMENT
942 _cSR
999 _c35865
_d35865