000 00464 a2200145 4500
020 _a0873892712
082 _a004.0685
_bBRA
090 _c6088
_d8286
100 _aBraithwaite, Timothy
245 _aInformation service excellence through TQW
_bbuilding partnerships for business process reengineering and continuous improvement
260 _aNew Delhi
_bMcGraw -Hill
_c1994
_g1994
300 _axxi, 145p.
_c23cm.
650 _aMATHEMATICAL PRINCIPLES
942 _cL
999 _c34882
_d34882