000 | 00457 a2200181 4500 | ||
---|---|---|---|
020 | _a0324227159 | ||
082 |
_a658 _bPLU |
||
090 |
_c5922 _d8017 |
||
100 | _aPlunkett, Warren R. | ||
245 |
_aManagement _bmeeting and exceeding customer expectations |
||
250 | _a8th | ||
260 |
_aAustralia _bThomson _c2005 _g2005 |
||
300 |
_axxvi, 742p. _c26cm |
||
650 | _aMANAGEMENT | ||
700 | _aAttner, Raymond F. | ||
700 | _aAllen, Gemmy S. | ||
942 | _cSR | ||
999 |
_c34731 _d34731 |