000 00457 a2200181 4500
020 _a0324227159
082 _a658
_bPLU
090 _c5922
_d8017
100 _aPlunkett, Warren R.
245 _aManagement
_bmeeting and exceeding customer expectations
250 _a8th
260 _aAustralia
_bThomson
_c2005
_g2005
300 _axxvi, 742p.
_c26cm
650 _aMANAGEMENT
700 _aAttner, Raymond F.
700 _aAllen, Gemmy S.
942 _cSR
999 _c34731
_d34731