000 00440 a2200157 4500
020 _a1412913713
082 _a658.5
_bKLA
090 _c4965
_d6473
100 _aKlassen, Robert D.
245 _aCases in operations management
_bBuilding customer value through world-class operations
260 _aThousand Oaka
_bSAGE
_c2006
_g2006
300 _a425p.
_c23cm.
650 _aOperations management
700 _aMenor, Larry J.
942 _cSR
999 _c33869
_d33869