Results of search for 'su:{Satisfaction}' › Wayamba University of Sri Lanka catalog

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	1.	Customer satisfaction research management a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organization by Allen, Derek R Language: English Language Publication details: New Delhi Persons Education 2005 2005 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.8343ALL. Makandura Library (2)Location, call number: Lending Section 658.812ALL, ... Place hold Add to cart (remove)
	2.	Food quality and consumer value Delivering food that satisfied by Schroder, Monika J.A Publication details: New York Springer - Verlag 2010 2010 Availability: Items available for loan: Makandura Library (2)Location, call number: Reference Section 641.3SCH, ... Place hold Add to cart (remove)
	3.	Making customer service happen a simple and effective guide to achieving unbellevable customer satisfaction while reducing your costs by Lake, Neville Hickey, Kristin Publication details: Warriewood Business Publishing 2006 2006 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812LAK. Place hold Add to cart (remove)
	4.	No cover image available Miller and freund's probability and statistics for engineers by Johnson, Richard A Edition: 5th. Publication details: 1994 Availability: No items available. Add to cart (remove)
	5.	Management and organisational behaviour by Mullins, Laurie J Edition: 4th. Publication details: London Pitman 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658MUL. Place hold Add to cart (remove)
	6.	How to profitably delight your customers by Mather, Hal Publication details: Oxford Butterworth 2001 2001 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812MAT. Place hold Add to cart (remove)
	7.	How to be better at motivating people by Allan, John Publication details: New Delhi Kogan Page 1998 1998 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.314ALL. Place hold Add to cart (remove)
	8.	Handbook for measuring customer satisfaction and loyalty by Hill, Nigel Alexander, Jim Publication details: New Delhi Infinity books 2003 2003 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.512HIL. Place hold Add to cart (remove)
	9.	Human resources management by Saiyadain, Mirza S Edition: 3rd. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Delhi Tata Mcgraw-Hill 2003 2003 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.3 SAI. Place hold Add to cart (remove)
	10.	Customer relationship management integrating marketing strategy and information technology by Zikmund, William G Mcleod, Raymond Gilbert, Faye W Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Singapore John Wiley 2004 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812 ZIK. Place hold Add to cart (remove)
	11.	101 ways to boost customer satisfaction by Foster, Timothy R.V Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812 FOS. Place hold Add to cart (remove)
	12.	Organizational Behavior by Robbins, Stephen P Judge, Timothy A Sanghi, Seema Edition: 13th. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Delhi Pearson 2009 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.3ROB. Place hold Add to cart (remove)
	13.	Organizational Behavior by Robbins, Stephen P Judge, Timothy A Edition: 17th. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Boston Pearson 2017 Availability: Items available for loan: Main Library (10)Location, call number: Reference Section 658.3 ROB, ... Place hold Add to cart (remove)
	14.	Who stole my customer winning strategies for creatingand sustaining customer loyalty by Thompson, Harvey Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Delhi Pearson education 2004 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8343THO. Makandura Library (1)Location, call number: Journal Section 658.8343 THO. Place hold Add to cart (remove)
	15.	The second century: reconnecting customer and value chain through build-to-order; moving beyond mass and lean production in the auto industry by Holweg, Matthias Pil, Frits K Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Cambridge The MIT Press 2004 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 629.0688222BOL, ... Place hold Add to cart (remove)
	16.	Managing quality: a practical guide to customer satisfaction by Murthy, D.B.N Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Delhi Response Books 1999 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.4013MUR. Place hold Add to cart (remove)
	17.	No cover image available Assessment of factors influencing employee retention special reference to employee of medium scale manufacturing industries in Sri Lanka by Karunathilake, T.M.N Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2007 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 004PGDBM. Add to cart (remove)
	18.	No cover image available Critical analyses of factors affecting customer satisfaction on loan recovery procedures in the private sector commercial banks in Sri Lanka by Wijekoon, B.P.W.M.S Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2007 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 008PGDBM. Add to cart (remove)
	19.	No cover image available Service quality dimensions leading to customer satisfaction: a case study in DFCC Vardhana bank by Sathkumara, S.M. Kusumsiri Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2010 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 009PGDBM. Add to cart (remove)
	20.	No cover image available Operational performance leading to customer satisfaction upon installation of new water supply connections in the National Water Supply and Drainage Board by Balasuriya, B.W.R Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2009 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 013PGDBM. Add to cart (remove)

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Your search returned 148 results.