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	1.	Hazards in hospital care: ensuring patient safety by Fagerhaugh, Shizuko Y Wiener, Carolyn L Strauss, Anselm Suczek, Barbara Series: The jossey -bass health series and the jossey- bass social and behavioral science series Language: English Language Publication details: London: Jossey-Bass Publishers: 1987 Availability: Items available for loan: Makandura Library (2)Location, call number: Lending Section 362.11HAZ, ... Place hold Add to cart (remove)
	2.	Hospital performance in Brazil the search for excellence by La Forgia, Geraed M Couttolenc, Bernard F Publication details: Washington The World Bank 2008 2008 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 362.11LAF. Place hold Add to cart (remove)
	3.	Foodservice manual for health care institutions by Puckett, Ruby Parker Edition: 4th Publication details: New Jersey John Wiley & Sons 1988 2013 Availability: Items available for loan: Makandura Library (4)Location, call number: Reference Section 642.56PUC, ... Place hold Add to cart (remove)
	4.	No cover image available Satisfaction of patients upon customer treatments in the public sector hospitals in Sri Lanka by Jayasinghe, J.H.M.K.K.B Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2010 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 003PGDBM. Add to cart (remove)
	5.	No cover image available Potential factors influencing the employee turnover in Sri Lankan private sector pharmaceutical importers: with special refererence to the medical representatives by Warakagoda, L.A Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2010 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 027 MBA. Add to cart (remove)
	6.	No cover image available Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka: with special reference to surgical operations by Suraweera, P.H.R Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2011 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 075 PGDBM. Add to cart (remove)
	7.	No cover image available Analysis of factors of service dimension towards service quality by Pathirana, W.P.N.V.K Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 115 PGDBM. Add to cart (remove)
	8.	No cover image available Impact of service quality dimensions on the satisfaction of clinical patients of teaching hospitals in the North Western and Central Provinces of Sri Lanka by Gunasinghe, P.M.P Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2018 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 292 PGDBM. Add to cart (remove)
	9.	Nan's arsonist : a Six Sigma mystery / Robert Barry. by Barry, Robert, 1938 December 29- Material type: Text; Format: print ; Literary form: Fiction Publication details: Milwaukee : ASQ Quality Press, c2004 Online access: Table of contents Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 813.6 BAR. Makandura Library (1)Location, call number: Lending Section 813.6 BAR. Place hold Add to cart (remove)

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