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	1.	Change management excellence : using the four intelligences for successful organizational change by Cook, Sarah Coldicott, Hilary Macaulay, Steve Publication details: London: Kogan Pge, 2004 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.406COO. Place hold Add to cart (remove)
	2.	Customer care how to create an effective customer focus by Cook, Sarah Edition: 3rd Publication details: London Kogan Page 2000 2000 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812COO. Place hold Add to cart (remove)
	3.	Customer care excellence by Cook, Sarah Edition: 4th. Publication details: New Delhi Kogan page 2004 2004 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.812COO, ... Place hold Add to cart (remove)
	4.	Change management excellence using the four intelligences for successful organizational change by Cook, Sarah Macaulay, Steve Coldicott, Hilary Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: London Kogan Page 2004 2005 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.406COO. Place hold Add to cart (remove)

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