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Creating customer delight the how and why of crm

By:

Seth, Rakesh

Contributor(s):

Seth, Kirti

Publication details: New Delhi Response books 2005 2005Description: 154p. 20cmISBN:

0761932968

Subject(s):

Customer relations

DDC classification:

658.812 SET

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Lending Materials	Main Library Lending Section	Lending Collection	658.812SET (Browse shelf(Opens below))	Available		22738
Lending Materials	Main Library Lending Section	Lending Collection	658.812SET (Browse shelf(Opens below))	Available		22739

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