Wayamba University Library Network

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1.
Selling skills: trainer's guide by
Language: English Language
Publication details: New Delhi: Kogan Page, 1996
Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.81LOW.

2.
Sales letters that sizzle by
Edition: 2nd ed.
Language: English Language
Publication details: Illinois: NTC Business Books, 1999
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.81LEW.

3.
The big book of customer service training games quick fun activities for training customer service reps salespeople and anyone else who deals with customers by
Language: English Language
Publication details: New Delhi Tata McGraw-Hill 1999 1999
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.812CAR, ...

4.
The big book of sales training games quick, fun activities for improving selling skills or livening up a sales meeting by
Language: English Language
Publication details: New Delhi Tata McGraw-Hill 1999 1999
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.81CAR, ...

5.
Study guide for use with marketing by
Edition: 5th.
Language: English Language
Publication details: London Irwin 1997 1997
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8STU, ...

6.
Sales management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Delhi Tata Mcgraw-Hill 2001 2002
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.81CAL.

7.
Successful help desk management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: London Hodder & Stoughton 2000
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812CHA.

8.
The CRM handbook a business guide to customer relationship management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Delhi Pearson education 2002 2015
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812DYC.

9.
වෙළඳ කළමනාකරණය 1 වෙළඳ ශාස්ත්‍රය by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Sinhala Language
Publication details: කොළඹ ගොඩගේ 2001
Availability: Items available for loan: Makandura Library (5)Location, call number: Lending Section 658.81 SAH, ...

10.
The science of sales success a proven system for high-profit, repeatable results by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Delhi Prentice-Hall 2007
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.85 COS.

11.
International Marketing by
Edition: 13th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Delhi Tata Mcgraw-Hill 2008
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.848CAT.

12.
Short cycle selling by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.81KAS.

13.
Sales forecasting: a new approach by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Delhi Shroff Publishers 2002
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.818WAL.

14.
Sales and operations planning: the "how-to" handbook by
Edition: 2nd.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Mumbai Shroff Publishers 2004
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.81WAL.

15.
Principles of services marketing by
Edition: 7th.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Berkshire McGraw-Hill 2014
Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.8PAL.

16.
Marketing: creating and delivering value by
Edition: 5th Ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Boston: McGraw-Hill Irwin, 2007
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8 MAR, ...

17.
The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters. by Series: Reinventing work
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New York : Knopf, 1999
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812PET.

18.
The sales advantage : how to get it, keep it, and sell more than ever / Dale Carnegie & Associates, Inc., J. Oliver Crom, Michael Crom. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New York : Free Press, c2003
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.85THE.

19.
Enterprise sales and operations planning : synchronizing demand, supply and resources for peak performance / George E. Palmatier with Colleen Crum. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Boca Raton, Fla. : J. Ross Publishing : APICS, c2003
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.5 PAL.

20.
Unselling : the new customer experience by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: New Jersey John Wiley 2014
Online access:
Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 658.8STR, ...

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