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	61.	Industrial relations in Australia: work and workplaces by Sappey, Richard Burgess, John Lyons, Michael Buultjens, Jeremy Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Frenchs Forest: Pearson, 2006 Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 331.0994 IND, ... Place hold Add to cart (remove)
	62.	No cover image available Impact of service quality dimension towards customer satisfaction: with special reference to domestic electricity consumers in the North Western Province of Sri Lanka by Karunanayake, K.P.N.L Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 120 PGDBM. Add to cart (remove)
	63.	No cover image available Analysis of factors leading to job stress of middle level executives upon workplace dimentions in private owned non-service sector entities in North Western Province by Premathilake, W.A.K.D Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 091 PGDBM. Add to cart (remove)
	64.	No cover image available Impact of service quality dimension on customer satisfaction with special reference to the managers views of C.E.B. customer service centers in a few selected areas in Gampaha District by Haputhanthri, R.K Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 159 PGDBM. Add to cart (remove)
	65.	No cover image available Impact of job satisfier factors of middle level managers on organizational performance in National Livestock Development Board (NLDB) by Disnaka, K.G.J.S Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2018 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 269 PGDBM. Add to cart (remove)
	66.	No cover image available Impact of job satisfaction leading to organizational performance of engineers in road development public organizations in Sri Lanka by Sulfy, M.M.A Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2017 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 271 PGDBM. Add to cart (remove)
	67.	No cover image available Impact of service quality dimensions on customer satisfaction of the public sector commercial banks in Sri Lanka: with special reference to Western Province public sector commercial banks by Dissanayake, D.M.J.U Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2018 Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 295 PGDBM. Add to cart (remove)
	68.	Internal marketing : tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq. by Ahmed, Pervaiz K Rafiq, Mohammed Chartered Institute of Marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2004 Online access: Publisher description Table of contents Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.802. Place hold Add to cart (remove)
	69.	Internal marketing : tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq. by Ahmed, Pervaiz K Rafiq, Mohammed Chartered Institute of Marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2004 Other title: Tools and concepts for customer-focused management Online access: Publisher description Table of contents Availability: Items available for loan: Makandura Library (1)Location, call number: Lending Section 658.8 AHM. Place hold Add to cart (remove)
	70.	Analyzing social science data / David de Vaus. by De Vaus, D. A Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: London ; Thousand Oaks, Calif. : SAGE, 2002 Online access: Publisher description Table of contents only Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 300.15195DEV. Place hold Add to cart (remove)
	71.	Introduction to occupational therapy by O'Brien, Jane Clifford Hussey, Susan M Sabonis-Chafee, Barbara Sabonis-Chafee, Barbara. Introduction to occupational therapy Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: St. Louis, Mo. : Elsevier/Mosby, c2012 Availability: Items available for loan: Medical Library (3)Location, call number: Reference Section 615.8515OBR, ... Place hold Add to cart (remove)
	72.	How to read a client from across the room : win more business with the proven character code system to decode verbal and nonverbal communication / Brandy Mychals. by Mychals, Brandy Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2013 Availability: Items available for loan: Makandura Library (1)Location, call number: Lending Section 153.6 MYC. Place hold Add to cart (remove)
	73.	Communication matters / Kory Floyd, Arizona State University. by Floyd, Kory Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New York : McGraw-Hill, c2014 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 153.6FLO, ... Place hold Add to cart (remove)
	74.	Marketing by Kerin, Roger A Hartley, Steven William Rudelius, William Edition: 12th. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New York Mcgraw-Hill 2015 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.8KER. Not available: Main Library: Checked out (1). Place hold Add to cart (remove)
	75.	The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms by Dempster, Craig Lee, John, 1974- Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Jersey John Wiley 2015 Availability: Items available for loan: Main Library (3)Location, call number: Reference Section 658.872DEM, ... Place hold Add to cart (remove)
	76.	The China factor : leveraging emerging business strategies to compete, grow, and win in the new global economy / Amy Karam. by Karam, Amy Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Jersey John Wiley 2016 Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 658.840951 KAR, ... Place hold Add to cart (remove)

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