Results of search for 'ccl=su:{RELATIONS}' › Wayamba University of Sri Lanka catalog

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	41.	Kleppner's advertising procedure by Russell, J. Thomas Lane, W. Ronald Edition: 15th Publication details: New Jersey Prentice - Hall 2002 2002 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 659.1RUS. Place hold Add to cart (remove)
	42.	Microsoft excel 2002 by O'leary, Timothy O\'leary, Linda I Series: the O'leary series Publication details: Boston McGraw - Hill 2002 2002 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 005.756OLE. Place hold Add to cart (remove)
	43.	The handbook of key customer relationship management by Burnett, Ken Language: English Language Publication details: Singapore Pearson Education 2001 2001 Availability: Items available for loan: Main Library (3)Location, call number: Reference Section 658.812BUR, ... Place hold Add to cart (remove)
	44.	Personnel human resource management by Decenzo, David A Robbins, Stephen P Edition: 3rd ed. Language: English Language Publication details: New Delhi Prentice-Hall 2004 2004 Availability: Items available for loan: Main Library (4)Location, call number: Lending Section 658.3DEC, ... Makandura Library (2)Location, call number: Lending Section 658.3 DEC, ... Place hold Add to cart (remove)
	45.	The people measurement manual : measuring attitudes, behaviours and beliefs in your organization by Wealleans, David Publication details: England: Gower, 2003 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812WEA. Place hold Add to cart (remove)
	46.	Managing business relationships by Ford, David Snehota, Ivan Gadde, Lars-Erik Hakansson, Hakan Publication details: England John Wiley 2003 2003 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812MAN. Place hold Add to cart (remove)
	47.	Customer relationship management essentials by Gosney, John W Boehm, Thomas P Language: English Language Publication details: New Delhi Prentice-Hall 2000 2001 Availability: Items available for loan: Main Library (4)Location, call number: Reference Section 658.812GOS, ... Place hold Add to cart (remove)
	48.	Customer responsive management the flexible advantage by Davis, Frank W Manrodt, Karl B Publication details: Massachusetts Blackwell 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812DAV. Place hold Add to cart (remove)
	49.	Customer care trainer\'s guide, a complete packge for a one-day training workshop by Carter, Wendy Publication details: New Delhi Kogan Page 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812CAR. Place hold Add to cart (remove)
	50.	Customer care how to create an effective customer focus by Cook, Sarah Edition: 3rd Publication details: London Kogan Page 2000 2000 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812COO. Place hold Add to cart (remove)
	51.	Key account management the route to profitable key supplier status by Cheverton, Peter Mcdonald, Malcolm Publication details: London Kogan Page 1999 1999 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812CHE. Place hold Add to cart (remove)
	52.	Customer relationship management a strategic imperative in the world of e-business by Brown, Stanley A [Editor] Publication details: Toronto John Wiley 2000 2000 Availability: Items available for loan: Main Library (1)Location, call number: Reference Section 658.812CUS. Place hold Add to cart (remove)
	53.	Customer care: how to be better at... by Foster, Timothy Language: English Language Publication details: New Delhi: Kogan Page, 2000 Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.812FOS, ... Place hold Add to cart (remove)
	54.	The idiot's guide to great customer service by Karr, Ron Blohowiak, Don Publication details: New Delhi Prentice - Hall 1998 1998 Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.812KAR, ... Place hold Add to cart (remove)
	55.	Simple ways to manage your sevice customers service management ideas by Batra, Promod Publication details: New Delhi Think 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812BAT. Place hold Add to cart (remove)
	56.	Customer care by Carter, Wendy Publication details: New Delhi Kogan page 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812CAR. Place hold Add to cart (remove)
	57.	101 Ways to boost customer satisfaction by Foster, Timothy R.V Publication details: New Delhi Kogan page 1997 1997 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.812FOS, ... Place hold Add to cart (remove)
	58.	Creating customer delight the how and why of crm by Seth, Rakesh Seth, Kirti Publication details: New Delhi Response books 2005 2005 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.812SET, ... Place hold Add to cart (remove)
	59.	Relationship marketing theory and practice by Buttle, Francis [Editor] Publication details: London Paul chapman 1996 1996 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812REL. Place hold Add to cart (remove)
	60.	Customer service business 2000 by Rokes, Beverly Publication details: Singapore South Western 2002 2002 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812ROK. Place hold Add to cart (remove)

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