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221.
Operational performance leading to customer satisfaction supply of new telephone lines in the Sri Lanka Telecom PLC by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 058 PGDBM.

222.
Customer satisfaction on service delivery at customer care centre of National Water Supply and Drainage Board (NWSDB) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2009
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 060 PGDBM.

223.
Factors influencing customer satisfaction on perceived service quality: with special reference to technical colleges in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2009
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 062 PGDBM.

224.
Analysis of factors influencing quality, relevance and design & development of VTA programs upon employability by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2011
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 068 PGDBM.

225.
End user satisfaction of customers on product quality: with special reference to customer made, large scaled apparel manufacturing industry selling online to Europeon market by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 076 PGDBM.

226.
Comparative study determining service quality (SQ) in retail bank: state bank vs private bank (in Colombo District) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 090 PGDBM.

227.
Impact of service quality dimensions towards satisfaction of the students: special reference to National Institute of Business Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 107 PGDBM.

228.
Analysis of factors of service dimension towards service quality by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 115 PGDBM.

229.
Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 116 PGDBM.

230.
Factors influencing the beneficiary satisfaction of foreign funded fisheries community development projects in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2014
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 128 PGDBM.

231.
Analysis of factors causing beneficiary satisfaction on service quality with special reference to technical colleges in Sr Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013
Availability: Items available for reference: Main Library: Not for loan (2)Location, call number: Reference Section 042 MBA, ...

232.
Analysis of factors causing customer satisfaction on service quality in commercial banks of Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2012
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 092 PGDBM.

233.
A study on factors influencing customer satisfaction on the services offered by the administration of the national universities of Sr Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2013
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 034 MBA.

234.
Impact of service quality on customer satisfaction in hotels by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 051 MBA.

235.
Analysis of factors of service quality dimension towards customer satisfaction: with special reference to government sector banks in Kurunegala District, Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 136 PGDBM.

236.
Impact of service quality dimension towards customer satisfaction with special reference to people's banks in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 169 PGDBM.

237.
Impact of service quality dimension towards customer satisfaction with special reference to Lanka Orix Laesing Company PLC by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2016
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 170 PGDBM.

238.
Impact of service quality dimension towards customer satisfaction with special reference to Hatton National Banks (PLC) in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 173 PGDBM.

239.
Impact of service quality dimension towards customer satisfaction with special reference to finance companies in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2016
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 181 PGDBM.

240.
Analysis of factors influencing students satisfaction on operational performance in connection with knowledge delivery process in the public sector technical colleges in Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2016
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 189 PGDBM.

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