Results of search for 'ccl=su:{Customer Relations}' › Wayamba University of Sri Lanka catalog

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	21.	Customer care excellence by Cook, Sarah Edition: 4th. Publication details: New Delhi Kogan page 2004 2004 Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.812COO, ... Place hold Add to cart (remove)
	22.	Key customers how to manage them profitably by McDonald, Malcolm Woodburn, Diana Rogers, Beth Language: English Language Publication details: Oxford Butterworth Heinemann 2000 2000 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8MCD. Makandura Library (1)Location, call number: Lending Section 658.812MCD. Place hold Add to cart (remove)
	23.	Strategies for selling how to use the art of war to build lifelong customer relationships by Michaelson, Gerald A Michaelson, Steven W Publication details: New Delhi Tata McGraw - Hill 2004 2006 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812MIC. Place hold Add to cart (remove)
	24.	Pay attention how to listen, respond, and profit from customer feedback by Thomas, Ann Applegate, Jill Publication details: New jersey John wiley 2010 2010 Availability: Items available for loan: Main Library (3)Location, call number: Reference Section 658.812THO, ... Place hold Add to cart (remove)
	25.	Buy now creative marketing that gets customers to respond to you and your product by Cesari, Rick Lynch, Ron Kelly, Tom Publication details: New Jersey John Wiley 2011 2011 Availability: Items available for loan: Main Library (3)Location, call number: Reference Section 658.872CES, ... Place hold Add to cart (remove)
	26.	Microsoft CRM 3 for dummies by Scott, Joel Publication details: New Delhi Wiley India 2006 2006 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812028553SCO. Place hold Add to cart (remove)
	27.	Customer relationship management how to turn a good business into a great one by Roberts - Phelps, Graham Language: English Language Publication details: New Delhi Viva Books 2003 2003 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812PHE. Makandura Library (1)Location, call number: Lending Section 658.812ROB. Place hold Add to cart (remove)
	28.	18 brand astras using brand abilities as weapons for CRISP brand building by Kapoor, Jagdeep Publication details: New Delhi Response Books 2003 2003 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.827KAP. Place hold Add to cart (remove)
	29.	Managing customers as investments the strategic value of customers in the long run by Gupta, Sunil Lehmann, Donald R Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Delhi Pearson 2005 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812GUP. Place hold Add to cart (remove)
	30.	Managing and mortivation contact center employees tools and techniques for inspiring outstanding performance from your frontline staff Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Delhi Tata Mcgraw-Hill 2003 2004 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812MAN. Place hold Add to cart (remove)
	31.	Business communication and customer relations for JAIIB examination Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Delhi Macmillan 1999 2004 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.45BUS. Place hold Add to cart (remove)
	32.	Who stole my customer winning strategies for creatingand sustaining customer loyalty by Thompson, Harvey Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Delhi Pearson education 2004 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8343THO. Makandura Library (1)Location, call number: Journal Section 658.8343 THO. Place hold Add to cart (remove)
	33.	7 days to top notch customer service by Yardley, Gary Kelly, Jan Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Singapore Times Book International 1996 Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.3128 YAR. Place hold Add to cart (remove)
	34.	The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters. by Peters, Thomas J Series: Reinventing work Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New York : Knopf, 1999 Online access: Contributor biographical information Sample text Publisher description Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812PET. Place hold Add to cart (remove)
	35.	Internal marketing : tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq. by Ahmed, Pervaiz K Rafiq, Mohammed Chartered Institute of Marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2004 Online access: Publisher description Table of contents Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.802. Place hold Add to cart (remove)
	36.	Internal marketing : tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq. by Ahmed, Pervaiz K Rafiq, Mohammed Chartered Institute of Marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier Butterworth-Heinemann, 2004 Other title: Tools and concepts for customer-focused management Online access: Publisher description Table of contents Availability: Items available for loan: Makandura Library (1)Location, call number: Lending Section 658.8 AHM. Place hold Add to cart (remove)
	37.	It's the customer, stupid! : 34 wake-up calls to help you stay client-focused Michael Aun. by Aun, Michael Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 658.812AUN, ... Place hold Add to cart (remove)
	38.	Unselling : the new customer experience by Stratten, Scott Kramer, Alison Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Jersey John Wiley 2014 Online access: Cover image Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 658.8STR, ... Place hold Add to cart (remove)
	39.	The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms by Dempster, Craig Lee, John, 1974- Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New Jersey John Wiley 2015 Availability: Items available for loan: Main Library (3)Location, call number: Reference Section 658.872DEM, ... Place hold Add to cart (remove)
	40.	Beyond advertising : Creating value through all customer touchpoints by Wind, Yoram Hays, Catharine, 1958- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: New jersey John Wiley 2016 Online access: Cover image Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 659.1WIN, ... Place hold Add to cart (remove)

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