TY  - BOOK
AU  - Ranasinghe, R.A.U.S. 
TI  - Impact of service quality dimension on customer satisfaction with special reference to Royal Ceramic Lanka PLC 
U1  - 294 
PY  - 2017///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Marketing
KW  - Quality dimension
KW  - Top level managers
ER  -