TY  - BOOK
AU  - Fernando, S.G.N.
TI  - Impact of service quality dimensions on customer satisfaction in the customer service centers of National Water Supply & Drainage Board
U1  - 290 
PY  - 2018///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Assurance
KW  - Reliability
KW  - Responsiveness
ER  -