Fernando, S.G.N. <br/><br/>
Impact of service quality dimensions on customer satisfaction in the customer service centers of National Water Supply & Drainage Board 

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2018 
 - xii, 117p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction <br/>Assurance <br/>Reliability <br/>Responsiveness 
<br/><br/><label>Dewey Class. No.: </label>290  / PGDBM