TY - BOOK AU - Seneviratna, S.M.S. TI - Impact of service quality dimentions on customer satisfaction: : with special reference to the services offered by National Water Supply & Drainage Board U1 - 234 PY - 2016/// CY - Kuliyapitiya: PB - Wayamba University of Sri Lanka, KW - Customer satisfaction KW - Service quality KW - NWS&DB ER -