TY  - BOOK
AU  - Seneviratna, S.M.S. 
TI  - Impact of service quality dimentions on customer satisfaction: : with special reference to the services offered by National Water Supply & Drainage Board 
U1  - 234 
PY  - 2016///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Service quality
KW  - NWS&DB
ER  -