Seneviratna, S.M.S.  <br/><br/>
Impact of service quality dimentions on customer satisfaction:   with special reference to the services offered by National Water Supply & Drainage Board  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2016 
 - 119p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction <br/>Service quality <br/>NWS&DB 
<br/><br/><label>Dewey Class. No.: </label>234  / PGDBM