TY - BOOK AU - Dharmathilake, K.A.D. TI - Analysis of factors causing managerial skills towards organizational performance: : with special reference to National Water Supply & Drainage Board and Sri Lanka Telecom PLC U1 - 226 PY - 2015/// CY - Kuliyapitiya: PB - Wayamba University of Sri Lanka, KW - Organizational performance KW - Customer satisfaction KW - Managerial styles KW - Motivation ER -