Dharmathilake, K.A.D. Analysis of factors causing managerial skills towards organizational performance: with special reference to National Water Supply & Drainage Board and Sri Lanka Telecom PLC - Kuliyapitiya: Wayamba University of Sri Lanka, 2015 - xi, 152p.; 30cm Subjects--Topical Terms: Organizational performance Customer satisfaction Managerial styles Motivation Dewey Class. No.: 226 / PGDBM