TY  - BOOK
AU  - Rathnayake, R.M.I.W. 
TI  - Impact of service quality dimension on customer satisfaction: : with special reference to North Western Province of Ceylon electricity Board 
U1  - 212 
PY  - 2016///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Service quality
KW  - Services
ER  -