TY  - BOOK
AU  - Abeywickrama, K.P.S.S.
TI  - Analysis of factors influencing students satisfaction on operational performance in connection with knowledge delivery process in the public sector technical colleges in Sri Lanka
U1  - 189 
PY  - 2016///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Assurance
KW  - Service quality
ER  -