TY  - BOOK
AU  - Bandara, G.H.A.C.W. 
TI  - Impact of service quality dimension towards customer satisfaction with special reference to finance companies in Sri Lanka 
U1  - 181 
PY  - 2016///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Perceived quality
KW  - Service delivery concepts
KW  - Customer experience
ER  -