TY  - BOOK
AU  - Herath, D.M.N. 
TI  - Impact of service quality dimension towards customer satisfaction with special reference to Lanka Orix Laesing Company PLC 
U1  - 170 
PY  - 2016///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer expectation
KW  - Service quality
KW  - Customer satisfaction
ER  -