TY  - BOOK
AU  - Karunanayake, K.P.N.L. 
TI  - Impact of service quality dimension towards customer satisfaction: : with special reference to domestic electricity consumers in the North Western Province of Sri Lanka 
U1  - 120 
PY  - 2013///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Relationship marketing
KW  - Domestic electricity consumers
KW  - Relationship bonds
KW  - Relationship challenges
ER  -