TY  - BOOK
AU  - Mahipala, Dhammika G.
TI  - Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka
U1  - 116 
PY  - 2013///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Customer satisfaction
KW  - Business
KW  - Service quality
KW  - Record maintenance
ER  -