Mahipala, Dhammika G. <br/><br/>
Analysis of factors causing students' satisfaction upon service delivery with special reference to private sector high education institutions in Sri Lanka 

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2013 
 - xi, 146p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction <br/>Business <br/>Service quality <br/>Record maintenance 
<br/><br/><label>Dewey Class. No.: </label>116  / PGDBM