Pathirana, W.P.N.V.K.  <br/><br/>
Analysis of factors of service dimension towards service quality  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2012 
 - xi, 118p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servqual <br/>Public sector hospitals <br/>Customer satisfaction <br/>Service quality 
<br/><br/><label>Dewey Class. No.: </label>115  / PGDBM