TY  - BOOK
AU  - Attanayaka, A.M.B.S.
TI  - Impact of service quality dimensions towards satisfaction of the students: : special reference to National Institute of Business Management 
U1  - 107 
PY  - 2014///
CY  - Kuliyapitiya: 
PB  - Wayamba University of Sri Lanka, 
KW  - Service quality
KW  - Customer satisfaction
KW  - Customer roles
KW  - Customer gap
ER  -