Attanayaka, A.M.B.S. <br/><br/>
Impact of service quality dimensions towards satisfaction of the students:   special reference to National Institute of Business Management  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2014 
 - xiv, 112p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service quality <br/>Customer satisfaction <br/>Customer roles <br/>Customer gap 
<br/><br/><label>Dewey Class. No.: </label>107  / PGDBM