TY  - BOOK
AU  - Priyantha, U.H.
TI  - Analysis of factors in connection with passport delivery procedure in the department of immigration and emigration of Sri Lanka towards customer satisfaction 
U1  - 024 
PY  - 2011///
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka
KW  - Customer satisfaction
KW  - Passport receiver
KW  - Service deliver satisfaction & emigration
KW  - Customers' expectation
ER  -